Technology improvements have long been the path for human advancement, with Artificial Intelligence (AI) being the latest technology driving optimism (and skepticism) of what lies ahead. Per Forrester’s report “Operational Processes Will Be The Near-Term LLM Sweet Spot,” AI is already and increasingly looked at to increase the automation of internal processes and improve operational efficiency and effectiveness. AI in the form of autonomous workplace assistants (AWAs) and AI Digital Workers – such as with Onboarding and KYC in Banking – simplify the discussion of how AI can be adopted and the implementation of AI itself, which has accelerated with the availability of Large Language Models (LLMs) and Generative AI. This webinar will help describe examples of AWAs and AI Digital Workers, why they are so impactful, and how the market can use them to put AI to work.
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